Click on the “Lost Password” link below the sign-in form.
Step 3: Enter Username or Email
Type your username or email into the box. In most cases, your username is your email address.
Step 4: Check Your Email
Watch your email for a note from us that will contain instructions for changing your password. The note should look like this:
Step 5: Enter New Password
You can accept the generated password or type in a new password of your choosing. It should be 12 characters long and contain upper and lower case, and at least one number and symbol.